Skip navigation
823 Views 1 Reply Latest reply: Jun 11, 2012 11:50 AM by jcurry RSS
msassman Newbie 1 posts since
Jun 6, 2012
Currently Being Moderated

Jun 6, 2012 11:22 AM

SNMP agent down

We are getting SNMP agent down alerts about once every 24 hours, and the alert clears in about a minute or less. We are getting these for several servers, but the times are staggered. Is it possible tochange this to trigger the alert if it occurs x times, and if so how?

  • jcurry ZenossMaster 1,021 posts since
    Apr 15, 2008
    Currently Being Moderated
    1. Jun 11, 2012 11:50 AM (in response to msassman)
    Re: SNMP agent down

    If the times are well staggered then it suggests that the problem is a timeout at the agent, rather than something happening at your Zenoss server.  Is there any pattern to these events with regard to the type of device or the network they are on?

     

    One thing you might look at are the zSnmpTimeout and zSnmpTries parameters whose defaults are respectively, 2.5 and 2.  I would try upping the timeout on an offending device and see if the problem goes away.

     

    You find these parameters from Configuration Properties for a device.

    Cheers,

    Jane

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 4 points
  • Helpful Answers - 2 points