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2260 Views 2 Replies Latest reply: May 3, 2012 8:58 AM by jrugg RSS
cheto06 Newbie 1 posts since
Apr 30, 2012
Currently Being Moderated

Apr 30, 2012 11:23 AM

SNMP Agent Down

I keep getting an email with a warning from some of my windows servers saying that my SNMP Agent is down. When I go to devices on my Zenoss page I see the green button which tells me the deivice is up.


How can i fix t his issue? I am running v3.12



  • jmp242 ZenossMaster 4,060 posts since
    Mar 7, 2007
    Currently Being Moderated
    1. Apr 30, 2012 1:34 PM (in response to cheto06)
    Re: SNMP Agent Down

    The SNMP agent is separate from the device. Device UP/DOWN is by ping, so a device can respond to ping but not SNMP for all sorts of reasons:

    SNMP is not installed

    SNMP is broken / crashed

    SNMP is firewalled with the host firewall

    SNMP has permissions preventing connections from Zenoss...


    You'll need to read up on how your snmp agent works, and check all of the above...



    James Pulver

    ZCA Member

    LEPP Computer Group

    Cornell University

  • jrugg Newbie 2 posts since
    Sep 28, 2010
    Currently Being Moderated
    2. May 3, 2012 8:58 AM (in response to cheto06)
    Re: SNMP Agent Down

    So far I have set the max oid to 10 and the SNMP version to 1.

    I have 3-4 servers with the same issue, so far only one has reported the service as down.

    I reset these this morning so it may take time for them all to show up, so this may not be the fix.

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