Greetings, Zenoss Community.
Here is an overdue update on the latest product release and plans going forward with Zenoss Core and the community. I suspect this won't answer every question that is out there. My hope is that it will at least provide context, open up dialog and clarify next steps.
The Last Six Months
From a sales, partnering and commercial product perspective, the first half of 2011 has been exciting. On all fronts, we are reaching new heights and are very encouraged by the results and progress.
From a community perspective it has been less exciting. We had a significant transition in the community team at the end of 2010 (i.e. Matt Ray and Mark Hinkle moved on). Nick Yeates has been keeping the dialog going while most of the company has been hyper-focused on the release of "Zenoss Service Dynamics". We have evolved aspects of our strategy without a particularly clear communication as to what's happening, why, etc.
Per the active discussions on IRC, there are clearly important questions from those who have been following Zenoss Core over time. I regret that it's been a murky period in the community. We are actively working to clear things up and to restore the momentum around Zenoss Core.
Zenoss Service Dynamics
On Wednesday of this week we announced our latest commercial offering. The web site has been updated and here is a link to the press release and a blog post describing at a high level what it is all about. The software itself will be available as GA in July. This is the software that has been developed under the project name "Avalon".
In addition to the new capabilities (e.g. service impact management, root cause analysis, IPv6 support), with this release we also evolved our commercial naming/packaging, and departed from our historical approach to code management.
The motivation behind the name change is simply that we felt that "Enterprise" did not convey all that our commercial offering has become. Over the last 2 years we have been very focused on expanding what we do with virtualized and cloud-based resources while adding higher order functions such as analytics, service impact and root cause analysis. The new brand name we believe gives us an opportunity to help tell that story to those who may have known us in a different way in the past.
The packaging approach has not really changed much from our previous approach. Like "Enterprise", "Service Dynamics" is a single, bundled product. I am sure that some will argue that it has too much in it. We believe that customers who view it as one will derive the greatest value. The marketing message/perspective will be "one product" with specific capability areas. The sales team has the tools and flexibility they need to break it down (within limits) if that's what makes most sense for the customer.
The other aspect of the approach that is different with this launch is that we are releasing the latest version of our base monitoring capabilities as part of our commercial offering (including open source components), prior to releasing them in Core. The specifics of exactly how and when these will be reconciled with the Core package is a key product planning issue that we are actively working on.
The next planned release for Zenoss Core is 3.2 targeted for mid-August. This will include many bug fixes and several enhancements that have been made as part of recent development efforts. We'll publish the proposed list of enhancements in mid-July and dialog from there.
At a high level, the longer term plans for Zenoss Core are clear --- we will continue to invest and engage so that it remains the most powerful, free, open source monitoring tool available. The specifics beyond 3.2 are a work in progress. In July, we will engage directly with the community with a focused dialog on this and related topics. Many important questions have been raised in IRC, forums, etc. over the past several weeks. We will address these specifically and several others as part of that dialog. Thanks for your patience.
Finally, we are adding more folks to the Zenoss Core community team at Zenoss, Inc. Look for an update in the first week of July on this along with more details on the points above.
I welcome questions/comments below or email at bill at zenoss.com. Thanks for your interest, time, participation and input. All are much appreciated.
CEO & Co-Founder